Managing Threatening Confrontations – Free Virtual Training

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@ 9:00 am - 12:00 pm


Managing Threatening Confrontations is designed to assist you in learning how to effectively support individuals who could experience the full range of behavioral escalation. This seminar is designed to put order to the chaos. Stages of escalation are described and each stage is paired with a positive action plan for caregivers as well as teams. The content places strong emphasis on proactive supports. The principles are taught in a straightforward manner so as to provide a framework for conceptualizing behavior escalation that can readily translate into positive plans of action.

Some of what you’ll learn:

  • A framework for understanding and recognizing stages of behavior escalation
  • How to avoid “power struggles” that can result in behavioral escalation
  • Skills in connecting with individuals early on, in order to sustain emotional control
  • An array of creative communication strategies during periods of tension
  • How caregivers can support both clients and themselves during the Recovery Stage

A free live interactive virtual training


January 9, 2024 • 9:00 AM – 12:00 PM • Child Focused*

Register Here 

Limited to 150 participants.
When you register, if a training date no longer appears, it means that session has reached capacity.


About the Presenter:

Josh Lapin MSSW, has over 25 years of experience in supporting people with developmental disabilities. He is the director of the Community TIES Program which is part of the University of Wisconsin’s Waisman Center. The mission of the TIES Program is to address the behavioral, psychological, and emotional needs using therapeutic approaches that assure continued participation in supported community life. He has extensive experience as a consultant and advocate for persons with developmental disabilities. He strongly believes that a positive relationship is vital is promoting proactive behavioral support. Mr. Lapin also teaches a field seminar at the School of Social Work for undergraduate and graduate students interested in disability.


*The content in the child focused sessions and the adult focused sessions is very similar with only minor modifications to address the varying ages.

Funding made possible by the American Rescue Plan Act (ARPA) through the Wisconsin Department of Health Services (DHS).

This training meets the continuing education requirements for social workers as prescribed by the WI Department of Regulation and Licensing.