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Managing Threatening Confrontations – DHS Sponsored

Wednesday, September 21, 2022 @ 1:00 PM - 4:00 PM

|Recurring Event (See all)

One event on Tuesday, July 19, 2022 at 1:00 PM

One event on Wednesday, August 3, 2022 at 1:00 PM

One event on Friday, August 26, 2022 at 9:00 AM

One event on Wednesday, September 21, 2022 at 1:00 PM

One event on Thursday, September 29, 2022 at 9:00 AM

A free virtual training sponsored by the Wisconsin Department of Health Services and facilitated by Community TIES of Community Outreach Wisconsin.

The Managing Threatening Confrontations training is being repeated on five days. To register, please click on the date that works the best for you. Each session is limited to 100 participants.

Tuesday, July 19, 2022 • 9:00 AM -12:00 PM • SESSION FULL – REGISTRATION CLOSED

Wednesday, August 3, 2022 • 1:00 PM – 4:00 PM • SESSION FULL – REGISTRATION CLOSED

Friday, August 26, 2022 9:00 AM – 12:00 PM • SESSION FULL – REGISTRATION CLOSED

Wednesday, September 21, 2022 – 1:00 PM – 4:00 PM • SESSION FULL – REGISTRATION CLOSED

Thursday, September 29, 2022 – 9:00 AM – 12:00 PM • SESSION FULL – REGISTRATION CLOSED

If future session are offered, DHS will announce those opportunities through GovDelivery.


Managing Threatening Confrontations is designed to assist you in learning how to effectively support children who could experience the full range of behavioral escalation. This seminar is designed to put order to the chaos. Stages of escalation are described and each stage is paired with a positive action plan for caregivers as well as teams. The content places strong emphasis on proactive supports. The principles are taught in a straightforward manner so as to provide a framework for conceptualizing behavior escalation that can readily translate into positive plans of action.

Some of what you’ll learn:

  • A framework for understanding and recognizing stages of behavior escalation
  • How to avoid “power struggles” that can result in behavioral escalation
  • Skills in connecting with children early on, in order to sustain emotional control
  • An array of creative communication strategies during periods of tension
  • How caregivers can support both clients and themselves during the Recovery Stage

About the Presenter:

Josh Lapin MSSW, has over 25 years of experience in supporting people with developmental disabilities. He is the director of the Community TIES Program which is part of the University of Wisconsin’s Waisman Center. The mission of the TIES Program is to address the behavioral, psychological, and emotional needs using therapeutic approaches that assure continued participation in supported community life. He has extensive experience as a consultant and advocate for persons with developmental disabilities. He strongly believes that a positive relationship is vital is promoting proactive behavioral support. Mr. Lapin also teaches a field seminar at the School of Social Work for undergraduate and graduate students interested in disability.


This training meets the continuing education requirements for social workers as prescribed by the WI Department of Regulation and Licensing.