Managing Threatening Confrontations

Instructor: Paul White
Location: UW-Waisman Center Outreach: 122 E. Olin Ave., Ste. 100, Madison
Date & Time: All classes are 9:00 am—3:30 pm, registration begins at 8:45 am.

Tuesday, December 1, 2009
Friday, February 5, 2010
Friday, March 19, 2010
Wednesday, April 21, 2010
Tuesday, May 25, 2010

Registration Fee: $25/session for Dane Co. providers/$50 per person working outside Dane Co.
Click here to register online

6 Continuing Education Hours

Description:
Managing Threatening Confrontations is designed to assist you in learning how to effectively support clients and others who could experience the full range of behavioral escalation. These moments often appear chaotic, when to talk, when to step back, who to call for back up, and “when to duck.” This seminar is designed to put order to the chaos. Stages of escalation are described and each stage is paired with a positive action plan for caregivers as well as teams. The content places strong emphasis on pro-active supports. The principles are taught in a straightforward manner so as to provide a framework for conceptualizing behavior escalation that can readily translate into positive plans of action. The learning is brought to life using a video of a dramatic, real life enactment of threatening confrontations by professional actors.

Learning Methods:
The learning style includes small group work, videotape, and some physical practice, so wear comfortable clothing. You will receive extensive conference manuals (you will have to take very few notes) to take back to work for reference and to share with colleagues.

Some of what you will learn:

• A framework for understanding and recognizing stages of behavior escalation
  
• How to avoid “power struggles” that can result in behavioral escalation
  
• Skills in connecting with people early on, in order to sustain emotional control
  
• An array of creative communication strategies during periods of tension
  
• What the police know about presenting a “neutral presence” during stages of distress
  
• How caregivers can support both clients and themselves during the Recovery Stage

Managing Threatening Confrontations 2

Instructor: Paul White
Location: UW-Waisman Center Outreach: 122 E. Olin Ave., Ste. 100, Madison
Dates & Time: Tuesday, January 26, 2010: 9:00 am—3:30 pm, registration begins at 8:45 am.
Space is limited to 15 participants.
Registration Fee: $25/session for Dane Co. providers/$50 per person working outside Dane Co.

Click here to register online

6 Continuing Education Hours for Social Workers

This training is for individuals who have completed the introductory seminar on Managing Threatening Confrontations I. Activities include more video simulations, role-play, discussion with providers of similar interests, handouts to share with staff, and advanced practice in self-defense strategies.

Participants will learn and practice:

• Effective use of praise as a way to promote sustained emotional control
• Verbal strategies to use during emotional distress
• Thinking on your feet during simulated confrontations
• How effective teams work by practicing proven techniques

About the presenter:
Paul White has extensive experience in supporting children and adults with developmental disabilities and has been on staff at the UW-Waisman Center since 1986. Paul is the director of the program Community TIES. TIES provides positive supports to persons with developmental disabilities and emotional/behavioral challenges. Paul has developed a series of seminars on subjects related to positive behavioral supports. He has provided these seminars to thousands of providers across Wisconsin; these seminars are regularly included in the curriculum offered through the UW-Extension.