Process for Receiving Sound Response Supports

For individuals receiving funding through Dane County Contracted Services (DCCS) and individuals directing their own supports (SDS):

Sound Response Referral submitted by the individual, support broker, or contracted case manager.
Sound Response will evaluate the referral by:
- Location of residence
- Current residential supports
- Costs savings of utilizing Sound Response supports
Sound Response contacts the appropriate Dane County DD Program Manager for approval. In some cases, the individual, support broker, or the contracted case manager has already obtained prior approval from a Dane County DD Program Manager.
Once approval has been given, Sound Response will meet with the individual and their respective circle of supports to discuss expectations of services.
Sound Response will assess the residence and consult with the individual and their respective circle of supports on appropriate sensing devices.

The following Medicaid Waiver or HCBW Documentation will be necessary to prior to beginning supports:

Revised ISP and signature page, which lists Sound Response as an on-going service as well as, lists the adaptive equipment that will be purchased. The ISP should specify the equipment’s cost. No receipt is necessary, as the equipment vendor will bill the County directly.
If the request is part of a new CIP application, follow the above procedures. The description of Sound Response services and equipment should be included in the narrative. In some cases, a recommendation from Sound Response can be used for part of the above statement.
If a person is in SDS, a broker should complete an IFP, recording Sound Response as a contracted service. If the needed adaptive equipment exceeds a person’s rate an exceptional expense request must be completed.
Authorization for an exceptional expense must be obtained from the appropriate County DD Program Manager via e-mail.
Sound Response will then install equipment and train staff on use of the equipment.